That’s around $10 (as I mentioned the monthly charge recently increased) vs the $60 they would have refunded if they went back to the beginning. It went up the ladder to a supervisor then from there to “management” and Barnes & Noble’s final offer was to credit me for the last six months. I was unable to get back through the phone tree so emailed, then today finally had “the talk” with customer account audit. On my first call I talked to someone, likely a new hire, who thought all the charges would be reversed but she transferred me to a supervisor who disconnected me. Never mind that I never requested the subscription when I registered the device, or activated it when it showed up (if it did, as an app) or that I have not used the Nook in years… these were valid charges and bn.com expects me to pay them.
I eventually took some time to investigate and discovered it was for a subscription to National Geographic for kids on a Nook device. I absolutely did one thing wrong: allow a mysterious $1.69 charge (later increased to $1.99) appear on a credit statement month after month till it went on for years, in fact. The customer service rep confirmed that the gift card had not been delivered and since the company delayed the shipping. I was reminded of this critter the last few days when trying to get a small refund from Barnes & Noble’s online persona, bn.com. The Barnes and Noble rep says to wait one more day and then call back. Their poisonous bite didn’t kill you immediately, but they would clamp down on their victim’s flesh and grind their jaws till the venom eventually did you in. The introduction of the Nook and ebooks was seen as a way to do so. Because of this, Barnes and Noble sought out ways to reach out to tech savvy customers.
Since 2009, the bookstore has seen many of its sales move to their e-commerce platform. I have tried contacting their customer service to NO AVAIL. My order has gotten cancelled twice, and then they sent me about 40 minecraft books. 'UNG is excited to welcome Barnes & Noble to our campuses,' Stephanie Nakamura, interim director of Auxiliary Services at UNG, said. Enter Barnes and Noble Order Tracking number to Check B&N Shipping, Book Sales Package, Standard International Airmail delivery status info online. I published my book through barnes and noble, and it has been a nightmare just to get a few copies in my hands. Gila monsters were legendary in the southwest where I grew up. The Barnes and Noble business model in the 21st century is very different from what it used to be. The University of North Georgia (UNG) has selected Barnes & Noble College (BNC) to provide services on all five university campuses, including managing three retail outlets and the UNG bookstore website, effective the end of September.